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Troubleshooting1 min read

What should I do if generation fails?

Check the original job before starting again.

Read the job message

Open the result or task in the tool where you started it. Check required references, supported file types and the available error details.

Check before retrying

Look for the result in Generate and the original project. A running job may still finish. If the status is uncertain, check it again before creating another job.

Try a smaller change

Once the job has clearly failed, fix the reported input or setting and submit again. Each new generation is a separate job.

Check Generate